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Checkout page not responsive

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  • #531488

    lej
    Participant

    Hi,

    The checkout page is not repsonive at a 1280×800 screen (Mostly all Macbooks, nad laptops)

    Its not an custom layout checkout, just the one that comes as a a standard.

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    #531506

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #531511

    lej
    Participant

    It’s an theme thing since, I tried with twenty, twnty and it formatting was fine (see screen shot)

    I can change the layout to user-defined width under the woodmart settings, and put it to 1050px but it also effects all the other pages in a way I dont like since it cramps things up.

    If create a custom layout for the checkout it works, but some of the checkout is pushed above the header, since i use a overlap header (see screenshot)

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    #531519

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the website so I can investigate that issue on your side.

    Thank you for your time.

    Kind Regards

    #531529

    lej
    Participant

    Yes you should have it now

    #532206

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    For now, I see that it looks well on the dimensions that you mentioned above: https://take.ms/A4gaZ

    Let me know if you have sorted it out or how I can replicate it.

    Kind Regards

    #532245

    lej
    Participant

    Hi,

    I had to change the user-defined width under Theme settings and layout.

    But this will effect all the pages correct? I feel some of my pages have become “smaller”

    #532253

    Luke Nielsen
    Keymaster

    Hello,

    Do you mean you changed the “Site width” globally https://prnt.sc/OmRFbtxpGcZc ?

    I await your response.

    Kind Regards

    #532258

    lej
    Participant

    Yes correctly I had to change the it userdefined: https://prnt.sc/0Q_iRNg0RcbS

    #532263

    Luke Nielsen
    Keymaster

    Hello,

    You can use our theme presets to define the site width for a specific page, here is our documentation on how to use theme presets: https://xtemos.com/docs-topic/theme-settings-presets/

    For the preset, try to use this condition: https://prnt.sc/DSU-kmCYLIYT

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    #533636

    lej
    Participant

    Thanks for the clarrification 🙂

    #533648

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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