Home Forums WoodMart support forum Checkout Page Not Working.

Checkout Page Not Working.

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  • #473275

    benjamin-2220
    Participant

    https://katamaran.shop/ This is my e-commerce shop and I have faced problems with the checkout page.
    Totally Checkout page not working its just loading & loading. please solve my problem asap.

    Thanks.

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    #473282

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #473296

    benjamin-2220
    Participant

    If I change to the standard theme, the checkout works.

    Regards

    #473326

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and switch to the parent theme temporarily. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #473908

    benjamin-2220
    Participant

    I have uninstalled all the plugins as you said and installed the plugins you provided but still my check out is not working.

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    #474231

    Artem Temos
    Keymaster

    Hello,

    We just tested with a default theme on your website and checkout doesn’t work there either. It means that the problem is not caused by the WoodMart theme.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)