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Checkout Page Styling Issue

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #520970

    benginahmad
    Participant

    Hello,
    When I have a subscription product in the cart and go to the checkout page, an error happens in the CSS or styling, the 2 columns look becomes one… this happened just recently, before it was perfect.
    WoodMart is updated to the latest version and all patches are applied.
    Try the link in the private content as an example:

    Please help me solve this
    Thanks in advance

    Ben.

    #520976

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #521017

    benginahmad
    Participant

    I didn’t add any new plugins recently, this happens only with WooCommerce Subscription products.
    I can’t disable anything because the website is live for visitors.
    Any other solutions?

    #521138

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #521316

    benginahmad
    Participant

    Hello
    I created a staging website and when I disabled (WooCommerce Smart Coupons) plugin, it worked fine, is the theme compatible with it?
    What do you suggest?

    Thanks
    Ben.

    #521344

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check what is wrong and try to help you.

Viewing 6 posts - 1 through 6 (of 6 total)