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Checkout payment and shipping information won’t load

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  • #695255

    jp-7376
    Participant

    I have noticed that sometimes, when a user tries to add multiple items to his cart and goes to checkout, the payment and shipping information doesn’t end to load up in the first attempt. You need to refresh the site for the info to display.

    Attached are some screenshots for your reference. Please note this doesn’t happen always.

    Can you please help me?

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    #695379

    Hello,

    I have checked your site and tested by adding multiple products to the cart and proceeding to checkout. Everything appears to be working fine — the payment and shipping information loads correctly on the first attempt without needing a refresh.

    See Screenshot for clarification: https://postimg.cc/v4gQmxbP

    It might have been a temporary caching or connection issue. Please monitor it, and if the issue reappears, try clearing your site and browser cache, then check again.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)