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Checkout payment section not displayed

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  • #682180

    ogi1759
    Participant

    I’m using the WoodMart Games theme with WooCommerce. On the Checkout page, the payment section does not render at all: the card fields from never appear, and even offline methods (e.g., Direct Bank Transfer, Cash on Delivery) are not listed. After the billing/shipping fields, there is just an empty area (screenshot attached).

    Steps to reproduce
    1. Enable the Card gateway and at least one offline method (e.g., Direct Bank Transfer) in WooCommerce; save settings.
    2. Add a product to the cart and go to Checkout.
    3. Expected payment methods/fields do not appear; the payment area is blank.

    Expected behavior
    The checkout page should display available payment methods and, for the card gateway, load the card input fields.

    Could you please check whether this is a theme compatibility issue (checkout/payment templates or JS fragments) or if there is a setting/template in the WoodMart Games theme that needs to be adjusted?

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    #682296

    Hello,

    The login details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards,

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Viewing 2 posts - 1 through 2 (of 2 total)