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Checkout problems

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #382161

    Henar
    Participant

    Hi!

    Once I get to Chekout page and choose one of the payments methods (credit card, etc) I get a blank content.
    I mean, in the checkout page there are header and footer but there are no info to confirm the payment.

    Thanks.

    #382236

    Hello,

    Please deactivate all the third party plugins then check back. If the problem still continues then leave all the third-party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #382262

    Henar
    Participant

    Hello,

    I´ve deactivated all plugins except Woocommerce, Woodmart Core and
    WPBakery Page Builder. I´ve checked the checkout page but the problem still the same.

    Thanks.

    #382263

    AntonioS34
    Participant

    EVERY USER HAS THE SAME PROBLEM AND YOU SAY: DISABLE PLUGIN.
    COME ON! You ruined this template.

    #382406

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    #382738

    Henar
    Participant

    Hello,

    I´ve checked the issue but I still haven´t seen any changes. I got a blank page (except the header and footer) each time I tried to chekout.

    I´ve attached a sreenshot.

    Thanks.
    Henar.

    Attachments:
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    #382752

    Hello,

    Your issue has been Resolved. The issue was caused by the Layouts you created.

    I have removed the Layouts and the issue is fixed. Please clear cache and check back.

    Best Regards

    #382764

    Henar
    Participant

    Hello,

    thanks, the problem is solved.
    Henar.

    #382770

    Hello,

    We are Glad that your issue has been Resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)

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