Checkout stopped working

Hi all!
During my lust update cycle the checkout stopped working.
If i hit the checkout button the page is jumping back to top after a quick loading cycle.

Troubleshooting Steps:
Disable all plugins -> no solution
Change template to 2020 -> checkout is working fine
Cache, CDN bypass -> no solution
Plugins, Themas up to do

Any idea what else I can do to solve the issue?

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

Best Regards

Hi Elise,
i disabled now again all non-related plugins and gained you access via private box.
The page is now in maintenance mode, to prevent users from accessing the “unhealty” site.

Looking forward for your feedback.
Thanks

Hello,
Please set cash on delivery payment and give me details to place a testing order into the private area.

Best Regards

Hi!
I can’t find any options for COD!
I just tried invoice with the same result.

I added your user all details so auto population will kick in.

Thanks!

Hello,

When I deactivated Wooocommerce Germainized pro I placed the order: https://prnt.sc/vf4aan

Here is the view of the checkout when the plugin has been activated: https://prnt.sc/vf4aoj Here is the plugin has been deactivated: https://prnt.sc/vf4aud

Please check on your side.

Best Regards

Hi Elise!
Thanks for looking into this.
This plugins elevates the woocommerce to follow german guide lines. This is nothing i can just disable. Can you check if this is something which could be resolved from theme site?

Thanks,
Rob

Hi again!
I figured out, after disabeling “mehrstufige kasse” / “multistep checkout?”, which is a feature in germanized pro, it seems to work.

This is some kind of a workaround.
Maybe you guys can troubleshoot this? As you claim germanized support in your product descrption you might have a direct contact on their site?

Thanks!
Rob

Hello,

Please add this code to the functions.php of the child theme and check:

add_action( 'wp', function(){
	remove_action( 'woocommerce_checkout_order_review', 'woodmart_open_table_wrapper_div', 7 );
	remove_action( 'woocommerce_checkout_order_review', 'woodmart_close_table_wrapper_div', 13 );
} );

Best Regards

[Author]

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