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Checkout Thank You Page Error Message

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #671975

    admin-8702
    Participant

    Hi there when i checkout and place an order it processes and goes through but the thank you page does not load and there is an error message.

    #672094

    Hung Pham
    Keymaster

    Hi admin-8702,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #672750

    admin-8702
    Participant

    The details have been provided via Email.

    #672940

    marocwear
    Participant

    the same probleme ii got any solution?

    #673010

    Hung Pham
    Keymaster

    Hi admin-8702,

    Take my appreciation for your patience.

    I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, please don’t reply via email.

    Dear @marocwear please submit your own topic instead.

    Regards,
    Hung PD

    #673469

    marocwear
    Participant

    this is it

    #673694

    Hung Pham
    Keymaster

    Hi admin-8702,

    Take my appreciation for your patience.

    I can’t use your website. Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,
    Hung PD

    #673809

    marocwear
    Participant

    yes no probleme just help me to solve my checkout page issue

    #674130

    Hung Pham
    Keymaster

    Hi marocwear,

    I checked your site but can’t deactivate extra plugins due to multi-sites. To assist you in the best possible manner, I kindly ask that you provide me and FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Thanks for your patience.

    Best Regards,
    Hung PD

Viewing 9 posts - 1 through 9 (of 9 total)