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Home / Forums / WoodMart support forum / Chrome Logo Issue (SVG FILE)

Home › Forums › WoodMart support forum › Chrome Logo Issue (SVG FILE)

Chrome Logo Issue (SVG FILE)

  • This topic has 24 replies, 2 voices, and was last updated 4 years, 6 months ago by Elise Noromit.
Viewing 25 posts - 1 through 25 (of 25 total)
  • Author
    Posts
  • December 3, 2020 at 10:21 am #247253

    3sinvictus
    Participant

    Hello Support,

    Logo Is not coming on chrome browser.
    Please see video – https://screencast-o-matic.com/watch/cYle6YN37c

    Regards,
    Scott

    December 3, 2020 at 2:33 pm #247398

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    December 3, 2020 at 3:18 pm #247414

    3sinvictus
    Participant

    Hi Support,

    I added info on private content area. Please check.

    Regards,
    Scott

    December 3, 2020 at 10:01 pm #247519

    Elise Noromit
    Member

    Hello,

    You have not uploaded the logo, you added the element and did not upload the image, I have tested, it works: https://prnt.sc/vvcheq

    Please add the image: https://gyazo.com/7da1cfc5012c709632f0cba638065991

    Best Regards

    December 4, 2020 at 4:20 am #247569

    3sinvictus
    Participant

    Hello Support,

    Please see – https://screencast-o-matic.com/watch/cYlffbNu3j Logo is working on Firefox but not on chrome browser. Please check.

    Regards,
    Scott

    December 4, 2020 at 2:07 pm #247838

    Elise Noromit
    Member

    Hello,

    We have replaced data:img for data:image and it works correctly, please check.

    Best Regards

    December 7, 2020 at 4:30 am #248441

    3sinvictus
    Participant

    Hello Support,

    I am not getting, what you fixed exactly? Did you change folder name? Could you please attach screenshot?

    Best Regards,
    Scott

    December 7, 2020 at 9:03 am #248493

    Elise Noromit
    Member

    Hello,

    We are telling about SVG file change.

    Best Regards

    December 8, 2020 at 1:50 pm #248898

    3sinvictus
    Participant

    It means, SVG files are not working in chrome.

    I faced same error for icons in chrome. Please see – https://screencast-o-matic.com/watch/cYljIJNHHw

    Regards,
    Scott

    December 8, 2020 at 3:19 pm #248928

    3sinvictus
    Participant

    Hi Support,

    Please let me know where you did that change (We have replaced data:img for data:image). I am facing same error for other images. Your answer will help me to fix this issue for other images as well.

    Best Regards,
    Scott

    December 9, 2020 at 10:06 am #249144

    Elise Noromit
    Member

    Hello,

    The changes were applied to the SVG file. Here is the screen showing the place what is changed: http://prntscr.com/vyvxf4

    Best Regards

    December 9, 2020 at 10:12 am #249146

    3sinvictus
    Participant

    Hello Support,

    Chrome icon issue. Please see – https://screencast-o-matic.com/watch/cYljIJNHHw

    Where I can fix this issue? Where is file? Please Suggest

    Best Regards,
    Scott

    December 9, 2020 at 10:24 am #249151

    3sinvictus
    Participant

    Hello Support,

    Could you please SVG icon issue for Chrome browser. I think, You should fix this bug for chrome browser. What you say? I do not want to come to you every time for same problem and personally also does not want to trouble you for same bug.

    Please see issue – https://screencast-o-matic.com/watch/cYlQ6YNMez

    Best Regards,
    Scott

    December 9, 2020 at 1:51 pm #249243

    3sinvictus
    Participant

    Hello Support,

    On demo website, You are also using SVG icons and It is working fine in chrome.

    Example – https://woodmart.xtemos.com/wp-content/uploads/2017/01/chair-1.svg

    Why SVG icons are not working in my website. What is issue?

    Icon issue in chrome – https://screencast-o-matic.com/watch/cYlQ6YNMez Please fix it.

    Best Regards,
    Scott

    December 10, 2020 at 8:33 am #249501

    Elise Noromit
    Member

    Hello,

    It depends on the SVG correct code.

    Try to correct your SVG replacing data:img for data:image and check.

    Our theme does not influence the SVG display.

    Best Regards

    December 10, 2020 at 10:02 am #249542

    3sinvictus
    Participant

    Hello Support,

    Try to correct your SVG replacing data:img for data:image and check. [where I can correct this code. where is file? Please send me URL]

    Best Regards,
    Scott

    December 10, 2020 at 10:16 am #249547

    3sinvictus
    Participant

    Hi

    The issue we are having is the same issue we had with the main logo – which you fixed.

    We do not know how to fix this issue.

    This is our question – how did you fix it? I know you changed the file name, but how and where. We can then replicate this for the icon issue.

    Please see video.

    Also drop down menu issue – how to make it full width?

    Thanks

    December 10, 2020 at 4:22 pm #249675

    Elise Noromit
    Member

    Hello,

    Open the logo SVG and find this line: https://prnt.sc/vyvxf4

    Enter each SVG and set the same.

    Best Regards

    December 11, 2020 at 5:10 am #249818

    3sinvictus
    Participant

    Hello Support,

    Thanks.

    Best Regards,
    Scott

    December 11, 2020 at 1:32 pm #250025

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

    January 9, 2021 at 7:24 am #256945

    3sinvictus
    Participant

    Hello Support,

    I am using SVG logo for website https://invictusactive.com/newsite/wp-content/uploads/2021/01/Logo-invictusactive.svg But It is not working. Please check.

    Last time issue was – “data:img for data:image” but this time I am not getting this code.

    I added information in private window.

    Best Regards,
    Scott

    January 9, 2021 at 7:29 am #256946

    3sinvictus
    Participant

    Hello Support,

    Above is wrong wp-admin information. I added information again. Please check in private window.
    Ftp information is same. Please check.

    Best Regards,
    Scott

    January 9, 2021 at 4:41 pm #257017

    Elise Noromit
    Member

    Hello,

    I have tested how logo works with SVG https://prnt.sc/wjtcmi it works correctly. I took this image from your Media library for testing.

    The SVG image is incorrect and causes the problem.

    Best Regards

    January 10, 2021 at 7:15 am #257076

    3sinvictus
    Participant

    Hello Support,

    It is also SVG Format https://invictusactive.com/newsite/wp-content/uploads/2021/01/Logo-invictusactive.svg Right? What is issue with this logo? Why It is not working? Could you please let me know?

    Best Regards,
    Scott

    January 10, 2021 at 5:25 pm #257138

    Elise Noromit
    Member

    Hello,

    Most likely the SVG image is incorrect. I have tested and showing that the correct SVG is added and displayed properly. Please upload any from this source and test: https://www.flaticon.com/

    Best Regards

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