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CI SONO ALCUNI ERRORI – URGENTE

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #316704

    matteoceleste
    Participant

    1) Il mega menù non funziona nella home page, ma nelle altre pagine , si.
    2) Solo sulla pagina del singolo prodotto (https://hcsalon.eu/prodotto/lozione-corporizzante/) non scompare il footer di base, ma se lo elimino dalla sezione ”THEME SETTINGS” mi distrugge tutto il layout del sito.
    3) Quando voglio modificare il Mega Menù, mi appare una finestra di errore critico e non mi offre la possibilitàdi aggiustarlo. Come devo fare?

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    #316757

    Hello,

    1) I have visited your website and the mega menu is working on the homepage.

    Screenshot for Clarification: https://gyazo.com/6872d78923b00bc445e19e2b9c7fe105

    2) The footer is displayed on the single product page on my side. Please clear cache and check back.

    3) Please provide a relevant screenshot of the issue you are facing. With the admin panel login details of the website.

    Best Regards

    #316827

    matteoceleste
    Participant

    Grazie della RISPOSTA:

    1) Anche cancellando la cache quel footer in tutti i singoli prodotti rimane e non va via.
    2) Vi allego l’altro errore che mi da Mega Menù

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    #316923

    Hello,

    I tried to log in to your website but your website is not working.

    Screenshot for Clarification: https://gyazo.com/8447bf300e49ee31f045f713771d4ed2

    Please make sure that your website is working to let me assist you further.

    Best Regards.

    #318162

    matteoceleste
    Participant

    Salve,

    ora può entrare per verificare gli errori!
    mi faccia sapere perché è urgente, grazie

    #318206

    Hello,

    Sorry but the login details you provided are still not working.

    Please provide the correct admin panel login details to let me assist you further.

    Regards.
    Xtemos Studios.

    #318207

    matteoceleste
    Participant

    yes

    #318213

    Hello,

    Sorry but I am still facing the same issue even if I used a proxy. Please make sure that the website is working to let me assist you further.

    Screenshot for Clarification: https://gyazo.com/36ba3bfd4db4f4b27796ee8d4f648029

    Best Regards

    #319182

    matteoceleste
    Participant

    Ora potete entrare?

    #319234

    Hello,

    1) I have removed the footer from all single product pages. Please clear cache and check back.

    2) Please provide with Steps to reproduce the issue with the mega menu to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios.

    #319267

    matteoceleste
    Participant

    This is bad error

    #319269

    matteoceleste
    Participant

    Not working this

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    #319286

    AntonioS34
    Participant

    Ciao Matteo, posso sapere che hosting stai usando? molto veloce!

    #319308

    Hello,


    @matteoceleste
    Please deactivate all the third party plugins and try and fix the issue by following the article:
    https://elementor.com/help/how-to-fix-the-preview-could-not-be-loaded-error/


    @AntonioS34
    We suggest using Bluehost for your site. As for our demo, it is hosted on our own dedicated server.

    Best Regards

    #319483

    matteoceleste
    Participant

    Ho un problema da telefono che non riesco ad aggiustare.
    Mi potete aiutare? E’ urgente

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    #319489

    Hello,

    I saw the screenshot you attached.

    Sorry but I am unable to see the issue on my end.

    Screenshot for Clarification: https://gyazo.com/1dee135ba2f9c158ec623033ce44dabf

    Regards.
    Xtemos Studios

    #324681

    matteoceleste
    Participant

    Salve!

    Perché su alcuni siti quando modifico da: THEME SETTING
    Mi rovina il Layout del sito completamente?

    Spariscono tutte le impostazioni di layout: FONT, ICONE e molto altro!
    Ecco il sito dove questo è appena successo: https://openscript.it/

    Questo subito dopo una mia modifica avvenuta da THEME SETTING, ha distrutto completamente il layout importato precedentemente e questo accade anche su altri miei siti.

    RIUSCITE A GUIDARMI NEL RISOLVERE QUESTO PROBLEMA dovesse arrivare anche in futuro?

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    #324788

    Hello,

    I have visited your website.

    The issue seems to be with the HTTP HTTPS settings of WordPress.

    Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation:https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Then resave theme settings and check back.

    Best Regards.

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Viewing 18 posts - 1 through 18 (of 18 total)