Clarifications

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Hello,

Thank you very much for choosing our theme and contacting our support.

In order to check the issue please deactivate all the third party plugins not related to our theme and provide FTP access.

Best Regards,

Hello Team,

I have deactivated unwanted plugins.

Thank you

Hi,

1. We don’t see this problem on your website. How can we reproduce it?

2. We see that there are a lot of custom code changed by you. It breaks this functionality. Sorry, but debugging additionally customized code is out of our theme support scope.

3. It also doesn’t work because the header structure is completely different than in our original theme files. And you have an outdated version of the theme.

4. You need to update the theme to the latest version and WooCommerce plugin to make it work.

Regards

Hello team,
Thank you for the support,
Atleast have a look on below mentioned issue.

On shop page default search bar is visible, when i select any filter, search bar getting hide and filter option pushing to top. Please find the attachments.

Please fix the issue , if its comes under your support policy else will manage.

Thank you in advance

Attachments:

You must be logged in to view attached files.

But as we can see in the source code, you modified the shop page and hardcoded the search form there as well. Sorry, but we really can’t know why it doesn’t work well.

Dear Team,

Thank you

Feel free to contact us if you will have any extra questions.

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