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Click to enlarge /lightbox problem for products

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  • #501960

    marika.kusnire
    Participant

    Hello!

    I am having problem with products lightbox.
    For one category products it is not working at all. It opens empty – see picture.
    For other categories sometimes it opens normally, sometimes empty.

    Tried to disable all the unnecessary plugins, bet the problem persists. What could cause this?

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    #502112

    Hello,

    I have visited your site and the lightbox is working fine on your site.
    Screenshot for clarification:
    https://ibb.co/DCqvfR1

    Check back your site after completely clearing the browser cache.

    Best Regards.

    #502125

    marika.kusnire
    Participant

    Thanks, Aizaz!

    I tried to clear browser cache, but the problem still existed.

    When I received your reply, I realized that I had previously forgotten to try to clear the WP rocket cache. So I cleared the WP Rocket cache and it helped! Problem solved! THANK YOU! šŸ˜‰

    #502223

    Most Welcome!!!.

    Iā€™m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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