Cloning/ upsell not working

Hi I have a question. I cloned my website to move to a different domain, and after I did that the upsells and crosssells just wont save. The older ones show up but nothing new. Can you guys help or would this be a server thing? Thank you.

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

Best Regards,

You’re right….its still not working after changing. The cloning must have broken something.

Hello,

Thank you for checking and confirming.

Since the issue still occurs after switching to a default theme, this means it is not related to the WoodMart theme. The problem was most likely caused during the cloning/migration process.

Please try the following:

Navigate to Settings > Permalinks and click Save Changes > Clear all cache and check how it works.

Also, Make sure both WordPress Address (URL) and Site Address (URL) are correctly updated in Settings > General.

If you used a migration plugin, try running the search & replace process again to ensure the old domain is fully replaced.

Since this likely happened during cloning, you can try exporting and re-importing the products via WooCommerce CSV to refresh the product meta (including upsells and cross-sells).

Please follow this guide: https://woocommerce.com/document/import-and-export-of-woocommerce-products/

Hope this Helps!

Best Regards,

Thank you!

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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