CMB2 and Automatewoo Incompatibility

Hello,

Recently my Automatewoo plug-in has been acting up, and I’ve tracked the issue down to an incompatibility with the CMB2 plug-in.

Automatewoo’s support is asking for which features of the CMB2 plug-in are being used. They’ve added the example functions to their test site, but aren’t seeing any issues, so I need to know specifically what CMB2 functions are being used.

Could you point me to the file or provide a list of that so I can reply to their support?

Thank you.

Hello,

Please find the file inc/classes/Metaboxes.php and you will see which functions we use.

Best Regards

Hi, I have a problem with AutomateWoo and their support sent me to you.

I hope that it’s ok if I will post this problem here.

After the last update the emails from AutomateWoo are blank.

What can we so that it will work?

Hi,

Sorry, but how we can help you in this situation? Plugins developers should investigate this issue and if there will be some problem because of our theme’s code, we will help you to fix it asap. We don’t know this plugin’s functions and its code base so we can’t investigate the problem.

Regards

I am troubleshooting it with them. As I said in my original post, if you disabled the CMB2 plug-in, automatewoo starts working, so I’m working with their support to figure it out. Xtemos has nothing to do unless we can pinpoint an issue with the theme or something.

OK, waiting for the further information.

Please find the file inc/classes/Metaboxes.php and you will see which functions we use.

When is the last time this file changed? The issue started fairly recently, and I’m trying to track down which update caused it–whether it was a theme update or CMB2 update.

Thanks

Yes, it was changed in the latest update. Could you please send us your admin and FTP access so we can troubleshoot it? Also, describe us a step by step algorithm on how to reproduce the problem.

Try to change the file woodmart/inc/third-party/cmb2-conditionals/cmb2-conditionals.js and replace this line

CMB2ConditionalsInit( '#post', '#post .cmb2-wrap' );

with this one

CMB2ConditionalsInit( '#post .cmb2-wrap', '#post .cmb2-wrap' );

This fixed the issue. Thank you for tracking that down, it was driving me crazy!

OK, we will include it in our next theme update.

Hi guys
I am having the same issue. All the content in the AutomateWoo workflows is blank.
I tried the fix you posted above but it doesn’t work for me.
Can you please help?
(Login access is provided)

Thank you so much.

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Try to clear the browser cache and check how it works again. This fix helps for all other similar requests.

Hi
Sorry I should have known to do that. I cleared the site’s cache but not the Browser’s cache.
It worked. Thank you so much!

You are welcome.

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