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Color Attribute Error in WoodMart

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  • #723146

    ismart
    Participant

    Hello XTemos Support Team,

    I have encountered an issue in the WoodMart theme related to the display of the color attribute. In WooCommerce, the “Color” attribute is not displayed correctly: instead of color swatches, it appears as a list.

    In WPML settings, this attribute shows up as “pa_czvet” instead of “pa_color.” I tried changing the value in the wp_options table via phpMyAdmin, but this did not resolve the issue. I also manually set grid_swatches_attribute = pa_color in WoodMart Theme Settings → Product Elements, but the error persists.

    I kindly ask for your assistance in resolving this error. It may be related to a conflict between WPML and WoodMart when handling attributes.

    Thank you in advance for your support.

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    #723182

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please ensure that the Color attribute is configured as a Color Swatch globally under Products > Attributes. Once enabled, the attribute should be displayed as color swatches instead of a dropdown or list.

    See screenshot for clarification:
    https://postimg.cc/p5P3SGrt

    If the issue persists after enabling the swatch type, kindly share the product page URL where the problem occurs along with your WP-ADMIN login details in the Private Content field so I can investigate further and provide a possible solution.

    Best Regards

    #723194

    ismart
    Participant

    Please see Private Content

    #723199

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say, the login details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards

    #723201

    ismart
    Participant

    +

    #723277

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We checked your website and noticed that you modified the woocommerce/single-product/add-to-cart/variable.php template, which is responsible for rendering the swatches template.

    Please restore the original contents of this file and check if the issue persists.

    We will update this template in the theme in the next release.

    Best Regards

    #723319

    ismart
    Participant

    Hello XTemos Support Team,

    Thank you very much for your prompt response and assistance regarding the color attribute issue in WoodMart. Your clarification about the modified variable.php file was very helpful. I will restore the original file as recommended and check if the problem persists.

    I appreciate your support and the information that this template will be updated in the next release of the theme.

    Best regards,

    #723338

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re welcome! Thank you for your understanding.
    If you encounter any issues, please feel free to contact us, and we’ll be happy to investigate them further.

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)