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Color selection is not working on product's page

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  • June 20, 2018 at 3:49 pm #63909

    ctexxx
    Participant

    When I click on a certain color on product’s page, website reacts like there is no color selection. See the link below and a picture that I sent you.

    Thank you in advance
    George

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    June 20, 2018 at 5:22 pm #63918

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins not related to the theme and provide admin access.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Best Regards

    June 25, 2018 at 11:48 am #64680

    ctexxx
    Participant

    We did everything you specified plus update the theme to the latest varsion 2.7 put unfortunately the problem still exists. We are send you the login credentials as requested.

    June 25, 2018 at 12:01 pm #64682

    Elise Noromit
    Member

    Hello,

    We have checked your site. You need to to create all the attributes with slugs in English

    Best Regards

    June 25, 2018 at 2:28 pm #64702

    ctexxx
    Participant

    Hello,
    It worked, thank you very much!

    June 25, 2018 at 2:55 pm #64710

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)

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