Color swatch doesn’t show up in product grid

Hi team,

I am using you WoodMart 8.0 alpha, and I cannot see the color swatch in the product grid.

I have set Theme Settings > Shop > Variable Products > Attribute swatches > Grid swatch attribute to display > I have select my attribute “Color”.

When I clic in button “Select Options” in one product, then I see the swatch color.

On the other hand, after creating one attributte product (Products > Attributes) if I want to change the “Swatch” stile or the “Extra > “Show attribute label on products” I am not able to see them. Only are able during the creation of the Attribute, but after if I enter into the attribute, these settings are not visible.

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I have verified that if I go to the product > Variations and I change something and clic on “Save Changes”, then the swatch is displayed in product grid.

The problem is that I have about 1400 products and it is impossible to enter one by one and clic on “Save Changes”.

Do you have one solution for this issue?

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

I send you the login access in private. I have desactivated not essential plugins. I use only Gutenberg page builder.

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Hello,

We can’t enter your dashboard and get the following error https://gyazo.com/467ba27c957a1b51e06eb6e4ea9cc70c

Kind Regards

I think that my hosting have one firewall restriction by country. Could you send me the country where are you working for in order to disable that restriction?

[Artem Temos]

You can whitelist my IP

• This reply was modified 5 months, 2 weeks ago by Artem Temos.

I have open your country. Please, try now.

Yes, you need to resave all products to clean the “swatches cache.” To speed up the process, you can use bulk edit as per the video https://gyazo.com/d1eb21d07c1b8b977184b9c811937799

Kind Regards

On the other hand, after creating one attributte product (Products > Attributes) if I want to change the “Swatch” stile or the “Extra > “Show attribute label on products” I am not able to see them.

These options only are able during the creation of the Attribute, but after if I enter into the attribute details, these settings are not visible.

Thanks Artem,

Now, most of them show the swatch color. But there are some of then that the swatch color is not displayed.

Like you can see in this URL: https://hosting153810eu-cp704.wordpresstemporal.com/equipamiento/ropa-trabajo/uniforme-peluqueria-estetica/uniforme-peluqueria-antimanchas-antidecoloracion

I send you one example in the screenshots. In this case, in the product grid, the swatch is not displayed but the product details has swatch color.

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I send you other product with only 3 colors and the size selection. It is in the same category URL https://hosting153810eu-cp704.wordpresstemporal.com/equipamiento/ropa-trabajo/uniforme-peluqueria-estetica/uniforme-peluqueria-antimanchas-antidecoloracion

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Hello,

We tried to edit the color attribute and see all the available options at the moment. Here is a screenshot https://gyazo.com/f2bbddd59473a059794042419252b597

As for the product, you need to select all colors for your variations as you did in other products to make it work https://gyazo.com/a35d563bda41c255426b06475e441215

Kind Regards

Thanks a lot Arten,

I have seen the color attributes. I was not clic on “Edit”.

Related to the swatch color, I understand you mean.

Anyway we can not implement that solution because we have products with 10, 12 or more colors, and if we combine the colors with the differents materials, sizes, etc, we could have in those products a high quantity of combinations. Besides, we have about 1.500 products to update manually.

If it is not possible to find a solution, you can close the ticket.

Thank you very much for your excellent help and kindness.

Hello,

Try to switch to a different quick shop method as shown on the screenshot https://gyazo.com/77ff7bf98a6476befe3c2e7cbaf553a4
It should work better in your case.

Kind Regards

Thanks a lot. You can close this ticket.

You are always welcome. Feel free to contact us if you have any further questions.

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