Color swatches missing on the shop page

This topic has 11 replies, 2 voices, and was last updated 7 years, 4 months ago by Artem Temos.

Viewing 12 posts - 1 through 12 (of 12 total)

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June 25, 2017 at 8:44 pm #15579

letsorganic
Participant

Hello,
Variable (by color) products do not have swatches on the shop page (while they are all right on the product page). Can you please advise how to fix it?

Thank you

June 26, 2017 at 6:20 am #15588

Artem Temos
Keymaster

Hello,

Thank you for choosing our theme and contacting us.

Here is a video tutorial that will help you create variable products with variations swatches and AJAX filters https://www.youtube.com/watch?v=gp3SMkKvUvs

Kind Regards
XTemos Studio

June 26, 2017 at 6:57 am #15591

letsorganic
Participant

Hello Artem,

Sorry, probable I made the question unclear.
I followed the video and selected pa_colors on the Theme Settings->Shop->Attribute swatches. However, it does not work as it should have: no swatches on the shop page.

Would much appreciate your help.

June 26, 2017 at 7:39 am #15592

Artem Temos
Keymaster

Could you please provide us your admin access?

July 2, 2017 at 3:15 pm #15827

letsorganic
Participant

Sorry, it took that long.

July 2, 2017 at 4:20 pm #15829

Artem Temos
Keymaster

Could you please provide us your FTP access also?

July 2, 2017 at 4:36 pm #15830

letsorganic
Participant

July 2, 2017 at 5:43 pm #15831

Artem Temos
Keymaster

Sorry, but we don’t see any files on your FTP server.

July 3, 2017 at 6:19 am #15853

letsorganic
Participant

Please try with this access

July 3, 2017 at 6:34 am #15856

Artem Temos
Keymaster

You have set “category” attribute for swatches instead of color for particular products.

https://gyazo.com/29f92048e342aca51aa9212e19df9219

July 3, 2017 at 6:41 am #15857

letsorganic
Participant

Thank you!
Got it.

July 3, 2017 at 6:41 am #15858

Artem Temos
Keymaster

You are welcome!
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