Color variation Swatch can not be selected

Hello there,

the variation color swatch doesn’t work probably in my website. when i click on the color its not selected .
please watch the a screenshot video in the below link
https://we.tl/t-uatGingtgw

also when i add variation swatch to sidebar , its not appearing.

Hello,

Please, disable all external plugins temporarily and switch to the parent theme if you use the child theme.

Kind Regards

ok , i will try

hello again i disable all plugins and its still the same , when i switch to the defualt wordpress theme it is work again as drobdown menu

OK, keep all plugins disabled and send us a direct link where we can test this.

ok

hello,

i disable all plugins only (woocomerce+elementor ) are activated + your theme

Hello,

Please make sure all the attribute and attribute items slug are in Latin letters.
You can configure all your attribute terms via Dashboard -> Products -> Attributes -> Configure terms.

Best Regards

you mean slug must be in english only?

because we use Arabic language as the main website language

Yes, you need to make slug in English only. But you can keep the name of the attribute terms in Arabic.

i change all attributes slugs to english – products names only remaining

i notice the colors now is working .is it regarding to slug ?

As we can see, it works well here https://gyazo.com/8f64e25315975e40ddfb68120582245a

Kind Regards

yes i notice it .

do you change anything from your side , or its because i change attribute slug to English

No, we didn’t touch anything. The issue was caused by slug symbols.

Kind Regards

aha

Feel free to contact us if you have any further questions.

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