Colour Preview

This topic has 7 replies, 2 voices, and was last updated 2 years, 7 months ago by Aizaz Imtiaz Awan.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
May 25, 2022 at 12:32 pm #378660

Lisawi
Participant

Hi,
one colour preview is not showing the article.
I’ve set an image fot the coulour and enabled swatches same as the other colours.

Where could be the problem?
Greetings,
Lisa

Attachments:
You must be logged in to view attached files.

May 25, 2022 at 3:52 pm #378748

Aizaz Imtiaz Awan
Keymaster

Hello,

Please edit the Attribute item from Products >> Attributes and remove the color preview of the value.

Screenshot: https://gyazo.com/94ade585d03a67cff0495f7680ed9da0

Best Regards

May 25, 2022 at 4:08 pm #378754

Lisawi
Participant

Hi, the other colours are exact the same but they work…

Attachments:
You must be logged in to view attached files.

May 26, 2022 at 9:52 am #378926

Aizaz Imtiaz Awan
Keymaster

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

May 27, 2022 at 9:30 am #379232

Lisawi
Participant

See attached:

May 27, 2022 at 1:50 pm #379346

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

May 27, 2022 at 2:00 pm #379348

Lisawi
Participant

Thanks a lot.

For the next time – could you tell me what has caused the problem?

Greetings,
Lisa

May 27, 2022 at 2:03 pm #379349
Aizaz Imtiaz Awan
Keymaster
Hello,

I have re added the image for the variation and the issue was fixed.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.
- This reply was modified 2 years, 7 months ago by Aizaz Imtiaz Awan.
Author

Posts