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Compare and Quick View not working with Elementor Pro

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #694129

    J6SE
    Participant

    Hey there, I noticed that when Elementor Pro is active, the Ajax animation for compare doesn’t work. When you click compare, it immediately takes you to compare instead of just show that it was added to the compare list.

    The same thing happens with Quick View….it takes you to the product instead of showing the quick view pop up.

    Is there anything we can do? I am sure it is a simple conflict that can be fixed on your end since elementor pro is an essential plugin for many websites. I cannot keep choosing Woodmart if I have to get rid of elementor pro. Compare and quick view are also essential for us. Please help.

    #694182

    Artem Temos
    Keymaster

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor + PRO
    Thank you in advance for your cooperation.

    Best regards

    #694303

    J6SE
    Participant

    Here is the site login, thank you!

    #694355

    Artem Temos
    Keymaster

    This issue is caused by the Page transition option and you need to disable it in Elementor’s Site Settings https://gyazo.com/01ea3fac8c9b8bcdefc5ac9661c2ecb0
    If you want, you can use our theme’s preloader instead. It can be enabled in Theme Settings -> Performance.

    #694504

    J6SE
    Participant

    Thank you so much!! This works as normal now, couldn’t figure it out for months. I appreciate you.

    #694554

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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