compare \ footer menu

The “compare” icon shows the number 1, instead of 0.

https://screenshot.net/xr4m2aw

Navigation in the basement is not minimized, as shown on your demo. In the mobile version.

Demo – https://screenshot.net/kn7lwuw

My – https://screenshot.net/q65jqcm

Hello,

Thank you very much for choosing our theme and for contacting us.

Please check compare page and remove the product which has been added. If it does not help, check the issue, deactivated all the plugins not related to the theme.

In order to make the Footer columns collapsable, navigate to the Theme Settings > Footer > enable the option “Collapse widgets on mobile”

Best Regards

Hi, Elise!

Please check compare page and remove the product which has been added. If it does not help, check the issue, deactivated all the plugins not related to the theme.

I tried it, did not help. This problem appeared from the very beginning of the installation of the theme.

In order to make the Footer columns collapsable, navigate to the Theme Settings > Footer > enable the option “Collapse widgets on mobile”

Thank! It helped)

Hello,

As for the Compare page deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

I apologize for the long response time. Did everything as they wrote. Did not help. Maybe where in the database to clean something?

Hello,

Yes, I need access to check the issue without the plugins and on the parent theme if you rung the child.

Please provide the site admin access to the private area

Best Regards

Maybe I will give admin access, and you yourself will disable the plugins to see what’s what?

Hello,

Now I am checking your site and compare icon shows zero. I have checked both logged in and logged out in two browsers. Please clean your cache and check again http://prntscr.com/o64mqt and http://prntscr.com/o64mux

Best Regards

Elise, hello!

Yes. It helped. Thank you very much.

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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