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Compare products works only for logged in users, not for guests

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  • Author
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  • #269578

    millaspan
    Participant

    Hello

    When a user is logged in,
    – he can add products to compare,
    – number in the icon is updated and
    – when click on the icon, he can see the products added for compare.

    When a user is NOT logged in,
    – he can add products to compare,
    – number in the icon is updated and
    – when click on the icon, he sees a black page and a message that no items are added to the compare page.

    Thanks

    #269628

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #270309

    millaspan
    Participant

    Hello

    The problem was the LiteSpeed cache plugin that I used.
    I removed the plugin and installed the WP Super Cache and all worked fine.

    #270361

    Hello,

    That is fine. If you have any questions please feel free to contact us.

    Best Regards

    #271497

    millaspan
    Participant

    Thanks, you can close the case.

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