Compatibility with plugins

Hi!

For a client of ours we found out that two external plugins seem to be incompatible:

– https://barn2.com/wordpress-plugins/woocommerce-product-filters/
– https://yithemes.com/themes/plugins/yith-woocommerce-frequently-bought-together/

Our client really wants to use these ones. We have tested them with Storefront theme and then they both work, so there’s a compatibility issue with WoodMart.

DO you know why there’s an incompatibility and can it be solved?

Looking forward to your reply.

Kindest regards,
Amanda

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Hello,

Unfortunately, we can’t guarantee full compatibility with these particular plugins. We have product filters and frequently bought-together features in the theme, so you can use them instead.

Kind Regards

Hi,

These are not as our client wishes. We chosen plugins have more options.
Any chance you could look into this so we can get it working?

Kindest regards,
Amanda

Please describe the issues you face with links and screenshots so we can check what is wrong.

When the custom layout for the archive page is activated. If the filter plugin does not work, you will see an undefined message after you filter. But if the custom layout is disabled, the filter plugin will work. However, I do need the custom layout and would like to make it work with the plugin. The screenshot shows what I get when the filter plugin is enabled with the custom layout > undefined : https://tuincentra.nl/planten/

Is there any possibility to fix this?

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This plugin is designed to work with default WooCommerce pages only. It doesn’t work with custom layouts made with Elementor. So if you want to make it work you need to use WooCommerce shop archives. You can contact plugin’s developers to ask if there are any other options available.

The custom lay-out is made with WP bakery builder. Is that the same answer as for Elementor?

Yes, sorry. The fact is that the structure is customized, and the plugin is not designed to work with custom structures made with WPBakery, Elementor, or Gutenberg.

Oke thank you. Then I know enough.

Can you not closed the question yet, maybe I have a question for the other plugin (YITH) . So not, I will give your response a thumbs up, and you can close it then. Thank you

OK, we will keep this open. Feel free to contact us if you have any further questions.

Goodmorning,

For the filter I disabled the custom layout. The filters works great, but I now have a problem with the pagination. I now get an undefined message when I want to go the second page, even though there is no longer a custom layout.

Do you have any solutions for this?

Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

Yes, https://tuincentra.nl/planten/

You can log in with the details I sent earlier, because the website is currently still under maintenance.

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Sorry but the password seems to be wrong and we can’t enter the dashboard.

I have send you a new one in the private section..

Could you please temporarily disable all plugins that are not related to our theme temporarily and allow us to switch between themes?

I already found the problem. It was the custom permalinks plugins from woocommerce.

Thanks for your help..

OK, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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