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Compatibility with plugins
- This topic has 17 replies, 2 voices, and was last updated 2 months ago by
Artem Temos.
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January 14, 2025 at 5:10 pm #629691
Madoo WebdesignParticipantHi!
For a client of ours we found out that two external plugins seem to be incompatible:
– https://barn2.com/wordpress-plugins/woocommerce-product-filters/
– https://yithemes.com/themes/plugins/yith-woocommerce-frequently-bought-together/Our client really wants to use these ones. We have tested them with Storefront theme and then they both work, so there’s a compatibility issue with WoodMart.
DO you know why there’s an incompatibility and can it be solved?
Looking forward to your reply.
Kindest regards,
AmandaAttachments:
You must be logged in to view attached files.January 14, 2025 at 5:31 pm #629704
Artem TemosKeymasterHello,
Unfortunately, we can’t guarantee full compatibility with these particular plugins. We have product filters and frequently bought-together features in the theme, so you can use them instead.
Kind Regards
January 16, 2025 at 4:35 pm #630302
Madoo WebdesignParticipantHi,
These are not as our client wishes. We chosen plugins have more options.
Any chance you could look into this so we can get it working?Kindest regards,
AmandaJanuary 16, 2025 at 4:51 pm #630306
Artem TemosKeymasterPlease describe the issues you face with links and screenshots so we can check what is wrong.
January 21, 2025 at 6:00 pm #631614
Madoo WebdesignParticipantWhen the custom layout for the archive page is activated. If the filter plugin does not work, you will see an undefined message after you filter. But if the custom layout is disabled, the filter plugin will work. However, I do need the custom layout and would like to make it work with the plugin. The screenshot shows what I get when the filter plugin is enabled with the custom layout > undefined : https://tuincentra.nl/planten/
Is there any possibility to fix this?
Attachments:
You must be logged in to view attached files.January 21, 2025 at 6:31 pm #631627
Artem TemosKeymasterThis plugin is designed to work with default WooCommerce pages only. It doesn’t work with custom layouts made with Elementor. So if you want to make it work you need to use WooCommerce shop archives. You can contact plugin’s developers to ask if there are any other options available.
January 21, 2025 at 6:38 pm #631629
Madoo WebdesignParticipantThe custom lay-out is made with WP bakery builder. Is that the same answer as for Elementor?
January 21, 2025 at 6:39 pm #631630
Artem TemosKeymasterYes, sorry. The fact is that the structure is customized, and the plugin is not designed to work with custom structures made with WPBakery, Elementor, or Gutenberg.
January 21, 2025 at 8:25 pm #631656
Madoo WebdesignParticipantOke thank you. Then I know enough.
Can you not closed the question yet, maybe I have a question for the other plugin (YITH) . So not, I will give your response a thumbs up, and you can close it then. Thank you
January 22, 2025 at 11:11 am #631731
Artem TemosKeymasterOK, we will keep this open. Feel free to contact us if you have any further questions.
January 22, 2025 at 1:34 pm #631788
Madoo WebdesignParticipantGoodmorning,
For the filter I disabled the custom layout. The filters works great, but I now have a problem with the pagination. I now get an undefined message when I want to go the second page, even though there is no longer a custom layout.
Do you have any solutions for this?
January 23, 2025 at 11:09 am #632090
Artem TemosKeymasterHi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
January 23, 2025 at 12:08 pm #632122
Madoo WebdesignParticipantYes, https://tuincentra.nl/planten/
You can log in with the details I sent earlier, because the website is currently still under maintenance.
Attachments:
You must be logged in to view attached files.January 23, 2025 at 3:01 pm #632205
Artem TemosKeymasterSorry but the password seems to be wrong and we can’t enter the dashboard.
January 23, 2025 at 3:12 pm #632209
Madoo WebdesignParticipantI have send you a new one in the private section..
January 24, 2025 at 6:25 pm #632577
Artem TemosKeymasterCould you please temporarily disable all plugins that are not related to our theme temporarily and allow us to switch between themes?
January 27, 2025 at 1:22 pm #633037
Madoo WebdesignParticipantI already found the problem. It was the custom permalinks plugins from woocommerce.
Thanks for your help..
January 27, 2025 at 1:58 pm #633071
Artem TemosKeymasterOK, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
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