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Compatible issues
- This topic has 20 replies, 2 voices, and was last updated 2 years, 1 month ago by Luke Nielsen.
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AuthorPosts
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September 6, 2022 at 5:03 pm #401778
Kevin44ParticipantHello, i use the marketplace plugin called Dokan, there is a module that is about quotes. The issue is that when a customer request a new quote, the amount of the quote does not appears on the vendor dashboard, i talked to the Plugin support team, but they told me it is about the theme, not the plugin, so…
September 6, 2022 at 5:28 pm #401785
Luke NielsenKeymasterHello,
I would like to request temporary admin access to the live site to take a better look at the issue there.
Looking forward to collaborating with you!
Kind Regards
September 6, 2022 at 7:57 pm #401820
Kevin44ParticipantYes, can you please provide an email address? so i can switch you as an admin with the default plugin in wordpress
September 7, 2022 at 10:06 am #401911
Luke NielsenKeymasterHello,
Will be better if you attach your access to the private area that is below the message area.
I await your response.
Kind Regards
September 7, 2022 at 5:51 pm #402117
Kevin44ParticipantTo be honest i do not feel comfortable, so, for me will be better and easier to switch you as an admin
September 8, 2022 at 9:42 am #402217
Luke NielsenKeymasterOk, here is our email
.
I look forward to hearing from you.
Kind Regards
- This reply was modified 2 years, 1 month ago by Luke Nielsen.
September 8, 2022 at 6:06 pm #402360
Kevin44ParticipantDone, i already sent the invitation.
September 9, 2022 at 10:25 am #402471
Luke NielsenKeymasterHello,
Could you please send us your email so we can check your message with access?
Looking forward to hearing back from you!
Kind Regards
- This reply was modified 2 years, 1 month ago by Luke Nielsen.
September 9, 2022 at 5:18 pm #402544
Kevin44ParticipantAbsolutely
September 11, 2022 at 5:11 pm #402773
Kevin44ParticipantHow it is going?
September 12, 2022 at 2:14 pm #402930
Luke NielsenKeymasterHello,
Sorry for the delay.
Unfortunately, there are no messages from you in our inbox. Could you please send it again either by email or attach it to the private area?
I await your response.
Kind Regards
- This reply was modified 2 years, 1 month ago by Luke Nielsen.
September 12, 2022 at 4:40 pm #402995
Kevin44ParticipantI already sent the invitation twice
September 13, 2022 at 12:43 pm #403218
Luke NielsenKeymasterHello,
Sorry for the delay.
I tried to find the menu link as on this screenshot: https://snipboard.io/JMazkj.jpg , but I don’t have such a menu link (https://prnt.sc/JEe-Npp80Ko1).
Could you please provide your account so I can check the issue on your side?
Kind Regards
September 13, 2022 at 4:19 pm #403787
Kevin44ParticipantYes, i need to accept the request. Right now, you should be able to see the complete menu
September 14, 2022 at 9:48 am #404202
Luke NielsenKeymasterHello,
Thank you, but how can I display some products in the “Cotizaciones” tab?
I await your response.
Kind Regards
September 14, 2022 at 8:02 pm #405554
Kevin44ParticipantIn this case you need to create a product and then, go to the store page, and then, click on “quote” or “cotizar”, you have to add the amount of products that you want to quote https://snipboard.io/KugTxG.jpg. When you finish the quotation process, then you have to go to the vendor dashboard, and there you are gonna see the quotation request
September 15, 2022 at 5:14 pm #405900
Luke NielsenKeymasterHello,
I have created a product as you suggested, but I have a problem with “step 2”, or rather I don’t have the “Cotizar” button, here is a screenshot:
https://monosnap.com/file/YNs4QYvj7kFhjFk4BAHASUwKnhFmmq
Please let me know if I doing something wrong.
Thank you for your patience.
Kind Regards
September 15, 2022 at 8:15 pm #405929
Kevin44ParticipantOh sorry, i forgot, in order to start quoting the products you have to be a wholesale customer first, you can be a wholesale customer in the next section:
September 16, 2022 at 11:16 am #406072
Luke NielsenKeymasterHello,
Thank you for the clarification and for your patience.
In order to fix the issue with the quantity input, please add the below code to the “Global Custom CSS” area that is in Theme Settings -> Custom CSS.
.dokan-dashboard-wrap div.quantity input[type="number"] { padding: 0 5px; text-align: center; }
If you ever need to reach out to me, please do not hesitate to do so.
Kind Regards
September 16, 2022 at 5:15 pm #406318
Kevin44ParticipantThank you so much, the problem is solved, and thank you for your patience
September 16, 2022 at 5:47 pm #406324
Luke NielsenKeymasterYou are welcome.
Our customers are incredibly important to us here and your satisfaction remains our priority at all times.
In case you need any additional help, I’d be more than happy to assist you.
Have a good day!
Kind Regards
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AuthorPosts
Tagged: Dokan
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