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CONFLICT ON ADMIN'S PAGES

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  • January 28, 2021 at 12:01 am #261952

    stickdecor
    Participant

    Hello, there is a conflict occurring within the admin pages that we have not been able to solve, the developer said it is a problem related to the theme, so I need support

    Within the page of a product for example, the buttons have no action when I click, for example when trying to change the edition of the description from visual mode to text, he does not click.
    Just like when I try to insert photos from the gallery into the product, it doesn’t work as it should, can you help me please?

    January 28, 2021 at 9:01 am #262013

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Here is the list of the plugins related to the theme: 

    Contact Form 7
Mailchimp for WordPress
Safe SVG
Slider Revolution
WooCommerce        
WPBakery Page Builder
XTEMOS Post Types plugin

    Best Regards

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