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Conflict plugin WooCommerce Measurement Price Calculator

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #587986

    desarrolloponteapp
    Participant

    Hello:
    We have installed this plugin (WooCommerce Measurement Price Calculator) in our wordpress but it is not running correctly. It is a plugin that calculates the units of products to add to the cart based on the measurements given by the client. There are times that it does not calculate the quantities correctly and other times it seems that it stores quantities of previous products and adds them. The failure occurs both in simple products and with variants.
    Even if you disable all plugins except the woodmart theme, the error continues.
    We consulted with the developers and they told us that this was a problem with the theme. We have a stagin version of the website that you can access within WordPress itself with your user and see that said plugin works correctly (https://www.arnaldosparquet.com/backup/). In this version we have another theme that work correctly.
    Some examples on the production website and the stagin website that you can compare:
    production site:
    https://www.arnaldosparquet.com/producto/test-producto-variable/
    https://www.arnaldosparquet.com/producto/test-producto/
    stagin site:
    https://www.arnaldosparquet.com/backup/producto/test-producto-variable/
    https://www.arnaldosparquet.com/backup/producto/test-producto/

    In the case of simple products, the error that occurs is corrected by deleting a “wc_price_calc_inputs…” cookie and does not copy the last number of products added. But with products with variations this does not work. And there are times when the variant selector is not displayed correctly.

    You can see an example of this in these videos:
    https://we.tl/t-JGksBLGrDT

    #588014

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us.

    We have checked the provided links, but we can’t see any products via these links. It would be helpful if you could provide us with a working example or more detailed instructions on how to replicate the issue. Additionally, please ensure that the products are publicly accessible or provide us with access credentials to view them.

    Once we have this information, we can investigate further and help you resolve the issue.

    Best regards

    #588020

    desarrolloponteapp
    Participant

    Hello:
    Hello: to be able to view these products you must first log in to the administrator. They are in private status.

    #588024

    desarrolloponteapp
    Participant

    There are ftp access (at extra information section)

    #588111

    Artem Temos
    Keymaster

    Try to disable the custom layout for the single product page and test how it works. You can do this in Dashboard -> WoodMart -> Layouts. Let me know if it helps.

    #588351

    desarrolloponteapp
    Participant

    Hello:
    it seems that it works correctly whit this layouts disabled.
    I am going to test this option.
    Thanks.

    #588357

    Artem Temos
    Keymaster

    Try to disable sticky column option in your custom layout and test how it works.

Viewing 7 posts - 1 through 7 (of 7 total)