Home Forums WoodMart support forum conflict visual

conflict visual

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #422018

    Nicosa
    Participant

    Hello ,

    I have visual conflicts on my layouts, which is unpleasant on a user level…
    Attached screenshot, on the elementor builder I indicate hidden in mobile, and yet it appears in front end, why?

    Attachments:
    You must be logged in to view attached files.
    #422034

    Luke Nielsen
    Keymaster

    Hello,

    Could you please update your access to the admin dashboard so I can investigate what is wrong there?

    https://monosnap.com/file/XFWo19GcY8cuje629S9lPmqIDi7aTC

    I await your response.

    Kind Regards

    #422035

    Nicosa
    Participant

    Hello,

    I send you in the private area the connection elements

    #422047

    Luke Nielsen
    Keymaster

    Hello,

    By default, these elements are hidden on the mobile because the mobile does not have enough width for displaying them correctly. In your case, you should create an inner section and define there these elements, check the below example:

    https://prnt.sc/9ZoXR-ibz9_I

    As a result, you will have something like that: https://prnt.sc/KMc0l7Ri4Ru1

    I’d be happy to assist if you have any other questions or concerns.

    Kind Regards

    #422050

    Nicosa
    Participant

    Hello,

    I understand but it is true that at the base I did not want to create an additional section to weigh down the site but I understand the reasoning, I will see that if there are no other alternatives.

    #422051

    Luke Nielsen
    Keymaster

    Ok, let me know if you have any questings.

    Kind Regards

    #422065

    Nicosa
    Participant

    I see the elements, you tell me that they are hidden by default, problem why is displayed in front-end if they are hidden, I observed in private browsing and they are present which should not happen

    #422068

    Luke Nielsen
    Keymaster

    If you add a new Product archive layout, you can see that these elements are hidden from the beginning:

    https://prnt.sc/maqUY24CDFmQ

    https://prnt.sc/EqA3DsJqf-hM

    Most likely you changed it before and they started to appear, in any case, you can hide them for mobile via the “Responsive” tab in their settings.

    You can flood us with any amount of questions you have.

    Kind Regards

    #422070

    Nicosa
    Participant

    Thanks Luke,

    the elements are hidden in tablet & mobile, what I don’t understand is that they appear in front-end

    Let me recap what I did:
    – Create an internal section even if it’s not ergonomic but good …
    – Hidden tablet and mobile (there is only that to do)

    But despite all this is seen in the front end, so what to do Luke? There is a way to make them invisible..

    #422099

    Luke Nielsen
    Keymaster

    Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    #422100

    Nicosa
    Participant

    I allow you to look at it, of course

    #422102

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Performance -> Plugins -> disable the “Load Elementor optimized CSS” option (this option cuts a part of the Elementor styles including Responsive options), after clear the cache and check the issue again.

    https://monosnap.com/file/90ipjR1p4f79QMH7ccEGZTpvB6WdSW

    Kind Regards

    #422105

    Nicosa
    Participant

    ok thank you luke for your feedback,

    I thought the theme was overwriting the deprecated css..

    #422108

    Luke Nielsen
    Keymaster

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

The topic ‘conflict visual’ is closed to new replies.