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conflict visual
- This topic has 13 replies, 2 voices, and was last updated 2 years, 3 months ago by
Luke Nielsen.
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November 18, 2022 at 11:18 am #422018
NicosaParticipantHello ,
I have visual conflicts on my layouts, which is unpleasant on a user level…
Attached screenshot, on the elementor builder I indicate hidden in mobile, and yet it appears in front end, why?Attachments:
You must be logged in to view attached files.November 18, 2022 at 11:52 am #422034
Luke NielsenKeymasterHello,
Could you please update your access to the admin dashboard so I can investigate what is wrong there?
https://monosnap.com/file/XFWo19GcY8cuje629S9lPmqIDi7aTC
I await your response.
Kind Regards
November 18, 2022 at 11:56 am #422035
NicosaParticipantHello,
I send you in the private area the connection elements
November 18, 2022 at 12:55 pm #422047
Luke NielsenKeymasterHello,
By default, these elements are hidden on the mobile because the mobile does not have enough width for displaying them correctly. In your case, you should create an inner section and define there these elements, check the below example:
As a result, you will have something like that: https://prnt.sc/KMc0l7Ri4Ru1
I’d be happy to assist if you have any other questions or concerns.
Kind Regards
November 18, 2022 at 1:02 pm #422050
NicosaParticipantHello,
I understand but it is true that at the base I did not want to create an additional section to weigh down the site but I understand the reasoning, I will see that if there are no other alternatives.
November 18, 2022 at 1:07 pm #422051
Luke NielsenKeymasterOk, let me know if you have any questings.
Kind Regards
November 18, 2022 at 1:24 pm #422065
NicosaParticipantI see the elements, you tell me that they are hidden by default, problem why is displayed in front-end if they are hidden, I observed in private browsing and they are present which should not happen
November 18, 2022 at 1:37 pm #422068
Luke NielsenKeymasterIf you add a new Product archive layout, you can see that these elements are hidden from the beginning:
Most likely you changed it before and they started to appear, in any case, you can hide them for mobile via the “Responsive” tab in their settings.
You can flood us with any amount of questions you have.
Kind Regards
November 18, 2022 at 1:48 pm #422070
NicosaParticipantThanks Luke,
the elements are hidden in tablet & mobile, what I don’t understand is that they appear in front-end
Let me recap what I did:
– Create an internal section even if it’s not ergonomic but good …
– Hidden tablet and mobile (there is only that to do)But despite all this is seen in the front end, so what to do Luke? There is a way to make them invisible..
November 18, 2022 at 4:24 pm #422099
Luke NielsenKeymasterPlease confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.
Looking forward to collaborating with you.
Kind Regards
November 18, 2022 at 4:34 pm #422100
NicosaParticipantI allow you to look at it, of course
November 18, 2022 at 4:56 pm #422102
Luke NielsenKeymasterHello,
Please navigate to Theme Settings -> Performance -> Plugins -> disable the “Load Elementor optimized CSS” option (this option cuts a part of the Elementor styles including Responsive options), after clear the cache and check the issue again.
https://monosnap.com/file/90ipjR1p4f79QMH7ccEGZTpvB6WdSW
Kind Regards
November 18, 2022 at 5:01 pm #422105
NicosaParticipantok thank you luke for your feedback,
I thought the theme was overwriting the deprecated css..
November 18, 2022 at 5:21 pm #422108
Luke NielsenKeymasterIf there’s anything you need, please write me or another member of our help desk team.
We’re here for you!
Kind Regards
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