Conflict with elementor pro

Dear Support team,

I just purchased your theme because i like the sticky add to cart function. I installed and configured it but the sticky add to cart doesnt shows up. I deactived all the plugins and it works. I figured out the Elementor PRO causes the problem. If i turned off only this elementor pro plugin the sticky add to cart shows up.

What is the solution?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, provide us your admin and FTP access so we can check this problem.

Kind Regards
XTemos Studio

i attach the wordpress login. Do you need the cpanel login too?

We need your FTP access. If you don’t have this information, please, contact your hosting provider for help.

okay, i sent it in private content.

It is your cPanel, not FTP. We need FTP hostname, FTP username and FTP password.

is it okay?

This FTP seems to be wrong and it doesn’t contain any files https://prnt.sc/11r5m4o

sorry, this is the good one

Try to enable these options in Theme Settings -> General https://prnt.sc/11r6h3k

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