Home Forums WoodMart support forum Contact Form 7 modules no longer send emails

Contact Form 7 modules no longer send emails

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #688789

    hosting-1475
    Participant

    I’ve made a series of updates, both to WordPress and various plugins, and I’ve encountered a problem sending messages via the CF7 contact forms on the homepage and contact page:

    Newsletter Subscription Form
    https://synergin.it/

    Contact Form
    https://synergin.it/contatti/

    I’ve tried everything, even disabling the plugins, but I can’t get CF7 to work anymore.

    It’s not an SMTP issue because order emails work properly.

    Could you help me resolve the issue?
    Thanks in advance for your cooperation.
    Best regards,
    Marco

    Attachments:
    You must be logged in to view attached files.
    #688836

    Hung Pham
    Participant

    Hi hosting-1475,

    Thanks for reaching to us.

    – Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality.

    – Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email sending process.

    – Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like ‘WP Mail SMTP’ or ‘Easy WP SMTP’ to configure this.

    – If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

    – Please check this manual: https://wpmailsmtp.com/contact-form-7-not-sending-emails/

    – Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

    Regards,
    Hung PD

    #688894

    hosting-1475
    Participant

    Thanks for your reply, and I apologize if I suspected a theme conflict. In reality, there was a conflict between CF7 and the “Simple CAPTCHA Alternative with Cloudflare Turnstile” plugin because the wrong API keys were entered.
    The topic is CLOSED!

    Thanks again for your cooperation.
    Best regards,
    Marco

    #688963

    Hung Pham
    Participant

    Hi hosting-1475,

    Glad to hear your issue has been resolved. And hope you can share you feedbacks here https://tally.so/r/w4l54k

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Contact Form 7 modules no longer send emails’ is closed to new replies.