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“Contact us” side does not work – how to fix?

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  • #432161

    fishermans.woodshop
    Participant

    Hi Keymaster – Team,

    I don´t know the reason for this issue – but maybe I´ve to change just some settings e.g. E-Mail address. Where to find? See error in attached picture.

    Regards
    Marc

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    #432165

    WASIPLtd_Website
    Participant

    You need to configure the Contact Form 7 plugin. On your WordPress dashboard, you can find the plugin on the left-hand side which contains an envelope with the word “Contact”.

    You’ll be able to adjust the receiving email from there which should remove the error you’re currently receiving.

    I hope I could help.

    #432231

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #432240

    fishermans.woodshop
    Participant

    Hi,
    default Storefront doesn´t work too.
    I´m confused since there are two forms pre installed and both doesn´t work.
    Thought that this function should be given with the Theme.
    Attached some pictures. Any hint is highly appreciated.

    Regards
    Marc

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    #432251

    Luke Nielsen
    Keymaster
    #432256

    fishermans.woodshop
    Participant

    Problem is fixed! Thank you!

    #432257

    Luke Nielsen
    Keymaster

    Glad that everything is sorted out.

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

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