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Content not displaying, critical error

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #570016

    ubistrul
    Participant

    Hello. I’m having problems with wordpress and your theme. I installed your theme, as I’m not doing this for the first time, then I chose a prepared version of the site with products and posts, but after that my site breaks. When content is deleted, the site starts working. otherwise I get a critical error. Help me solve the problem.

    The link I attached opens to a glitchy product page. The home page also displays flaws. This happens with every theme option I install. From the very beginning I tried installing the Games theme.

    I’ll put my PHP settings below

    PHP Version:
    8.3.7
    PHP Post Max Size:
    128M
    PHP Time Limit:
    600
    PHP Max Input Vars:
    10000
    PHP Memory Limit:
    512M
    PHP Upload Max Size:
    128M
    PHP Function “file_get_content”:
    On
    DOMDocument:
    Yes
    Active Plugins:
    8

    #570058

    ubistrul
    Participant

    UPDATE

    Hello again!

    Waiting for an answer. It’s the weekend now. I tried deleting the site and database and installing everything again. The problem remains. At this point another theme was installed. Link to the main page of the site.

    #570094

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #570310

    ubistrul
    Participant

    I tried reinstalling again. Before this, caching plugins were installed automatically. I also tried installing theme fixes before installing the pre-installed templates. none of this helped…

    #570417

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help with this. https://gyazo.com/391ca9f22f3beee7e53468822cc55b0f

    Kind Regards

    #570621

    ubistrul
    Participant

    Yes, indeed, including this function in php selector helped. Thanks a lot!

    Please tell me what PHP settings do you recommend? Above I posted the current values ​​of the mutable properties.

    #570691

    Artem Temos
    Keymaster
    Xtemos team

    You can see if your environment has all the necessary limits in Dashboard -> WoodMart -> Tools -> Status.

    #571417

    ubistrul
    Participant

    Okay. Thanks to you again!

    #571628

    Artem Temos
    Keymaster
    Xtemos team

    You are welcome. Feel free to contact us if you have any further questions.

Viewing 9 posts - 1 through 9 (of 9 total)

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