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cookie more info

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #652554

    atiam1982
    Participant

    on some pages in cookie info after selecting “more” there appear checkboxes allowing you to “uncheck” which files we want and do not want to “accept” how to do it in the theme or an additional plugin that works with it.

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    #652667

    Hung Pham
    Keymaster

    Hi atiam1982,

    Thanks for reaching to us.

    Please provide URL of the mentioned page, so I can take a closer look. Also, could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    Regards,

    #654958

    atiam1982
    Participant

    for example x-kom.pl – Every European website, in accordance with the law that has been in force for some time, must have a version of concern mode with the option to choose – How it works: https://support.google.com/google-ads/answer/10000067?hl=pl
    How to implement: https://support.google.com/google-ads/answer/14009635?hl=pl. Accepting cookies alone – as is the case on the average website – is not enough.

    #655005

    Hung Pham
    Keymaster

    Hi atiam1982,

    To comply with EU standards for cookie consent, you can configure this information in detail by navigating to Theme Settings > General > Cookie Law Info in your WoodMart theme.

    This area allows you to provide users with the necessary information and consent options. However, for more advanced cookie consent functionality (e.g., selecting specific types of cookies like statistics or marketing), you may need to integrate a dedicated GDPR/CCPA compliance plugin that supports these features.

    Best regards,

    #656445

    atiam1982
    Participant

    I installed cookiebot – unfortunately there is some problem with integration, which displays the window itself, but as if the code pasted in elementor to call the window is not automatic. Can you get permission for any incompatibility between the theme and such code?

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    #656524

    Hung Pham
    Keymaster

    Hi atiam1982,

    Unfortunately, customization is out of our basic support and Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support

    Thanks for understanding our limitations. Let me know if you have any questions.

    Best Regards,

    #656545

    atiam1982
    Participant

    I understand. However, if I buy a dozen or so themes from you and the LAW requires the installation of a cookie manager, and I have no way to do this, it means that I must buy the next theme from a service provider who gives me the certainty of the compatibility of the pages with legal requirements. I think that you should protect the buyer in this respect. This is a legal requirement that everyone must meet so that their page complies with the law.

    #656713

    Hung Pham
    Keymaster

    Hi atiam1982,

    Please leave a future request here – https://woodmart.canny.io/feature-requests

    So our developers can take it into account.

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)