cookies

Hello,
What are these cookies? (see attachment) can we remove them?

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Hello,

May I request you to provide your admin access and FTP access to the private area so we can check it?

Looking forward to collaborating with you!

Kind Regards

I have a double authentication with email address. What is your email address ?

Your credentials have been sent by email

Hello,

I got a link to log in, after following the link I got such a message:

https://gyazo.com/5374d5b858c42ea1974e2db9290627db

It looks like a login problem.

Kind Regards

Normally you must receive a link from Secupress for the connection ? maybe in spam

Hello,

Yep, I received the message which provide an autologin link.

https://monosnap.com/file/P540Myt1rVJG9GnV4GrlN9aoKONVwU

After following it I have a message from “SecuPress” that describes “This link is no longer valid for this account”:

https://gyazo.com/d8ebb04157bd21e82ff8cbee2c67272a

Could you please check such autologin on your side?

Kind Regards

you can now log in with login and password at https://maisonetsens.com/mon-compte/

Hello,

The login details you provided are of limited access. Please provide full admin access to let me assist you further.

https://gyazo.com/ff449e3a11d3ed4a75a28a2a51ddc081

I await your response.

Kind Regards

Hello it’s ok you are admin

Hello,

Thank you for your immediate response.

Could you please describe where I can find these cookie messages?

https://gyazo.com/ab903cd513b6bfaf192ad6b4b5fdc484

Kind Regards

Complianz –> Assistant –> Consentement –> Analyse des cookies

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[Luke Nielsen]

Hello,

May I request you to provide your FTP access to the private area? It will help me dig deeper and find a more personalized solution to your problem.

Looking forward to collaborating with you!

Kind Regards

• This reply was modified 2 years, 9 months ago by Luke Nielsen.

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