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cookies button is not work

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #160438

    SYlviDD
    Participant

    Hi
    in my site the cookies button is not work

    #160496

    Hello,

    Which cookies button are you talking about? The One which shown in the bottom sticky bar when the site loads, is translated already. You can check the screenshot in the private area.

    If I have to share the print(screenshots) then I will share in the private area except via mail. So only you and me will be able to see those prints.

    Best Regards.

    #160620

    SYlviDD
    Participant

    yes,

    #160660

    SYlviDD
    Participant

    Hi

    #160692

    Hello,

    Yes, After accepting the cache the bar does not disappeared. Kindly deactivate all of your third party plugins and then check back with theme default plugins.

    No, currently there is no CSS errors but some load resource errors shown in your console. If you want to avoid any loss of custom changes and theme options. You must need to use child theme so that your custom code will not lost after update of theme.

    So, if you want to install the child theme you do not need to download the child theme from somewhere. Because we already made it for you (you will found in theme package downloaded from themeforest). Here is the link that demonstrate how it works: https://developer.wordpress.org/themes/advanced-topics/child-themes/

    For the theme settings you can export all the theme settings. Please go to Theme Settings >> Import/Export >> Click the Export Options button then the file will auto download to your PC when you click the Export Options button.

    Best Regards.

    #161437

    SYlviDD
    Participant

    hi

    #161460

    Hello,

    1) I have test your site and currently you are not using any menu inside your header:

    Screenshot in Private Content Area

    2) Your footer problem is resolved. Your footer image was not shown before because you also used background color that’s why the background color overrides the image. So I have selected a footer image and it shown when I remove the color. You can change the image if you want to.

    Screenshot in Private Content Area

    3) Kindly deactivate all of your third party plugins and then check back the cookie bar with default plugins. I’m sure this will fixed the issue.

    4) I’m guiding you about the installation of child theme that we already made it for you (you will found in theme package downloaded from themeforest). Here is the link that demonstrate how it works: https://developer.wordpress.org/themes/advanced-topics/child-themes/

    5) For the better speed you can try WP Super Cache or use WP Rocket plugins.

    You are currently using an older version of theme kindly update your theme to the latest version for better efficiency.

    Best Regards.

    #161678

    SYlviDD
    Participant

    Hello thank you

    #161689

    Hello,

    1) What you exactly want? In your previous message you asked “there is no space between the words in the menu”, So if you just want to increase the space or color of menu then I can help you.

    But now you said you are using some kind of third party plugin. We do not have to contact to your plugin support team just for changing the menu color or styling.

    If you want to put spacing between the letters or to change the color or font size of menu items. You can use the below CSS code in global custom CSS area under theme settings >> custom CSS:

    .woodmart-navigation .item-level-0>a span{
    color:red;
    letter-spacing: 2px; 
    font-size: 20px;
    }

    2) Could you allow me to deactivate all of your third party plugins and then check your cookie message bar? Because all of your third party plugins are currently active.

    4) Yes, your theme is now on the latest version. You do not have to do anything else.

    Sure, next time. I will send the prints in the private content area so only you and me will be able to check the screenshots and i’m moving the old screenshots in private area.

    Best Regards.

    #162002

    SYlviDD
    Participant

    Hi
    well please help me, thanks for the CSS code is useful

    #162045

    Most Welcome,

    You are using “WP Hide & Security Enhancer” which is not compatible with our theme. Because we did not test that plugin yet in our theme and currently it is not possible to make that plugin compatible in our theme as it requires customization and this is beyond our limitations and support policy.

    So you can try some other security plugin for this purpose.

    Your problem is resolved. I have deactivated all the third party plugin but there is no effect. Then I undo your custom CSS from Theme Settings >> Custom CSS >> Global Custom CSS and then check back and it works just fine.

    Video link in private Content Area..

    For now I have paste your CSS code back. So to fix this issue you must have to undo your custom CSS because your custom CSS code does not let the cookie bar hidden after the click.

    Best Regards.

    #162270

    SYlviDD
    Participant

    Hi
    thanks
    I am using this code to move the bar a little up on the screen
    there must be something wrong in the class, can you see for me please how to do it?
    I used the same style of css you indicated me for lowercase text
    but I shouldn’t be doing well because if i delete this code the cookie bar works

    .woodmart-cookies-popup {
    position: fixed;
    top: auto;
    right: 0px;
    bottom: 70px !important;
    left: 0px;
    }

    #162276

    Most Welcome,

    If you just want to move the bar a little up on the screen. You can use the same CSS code just exclude this part “position: fixed;” and also “!important” for bottom margin.

    You can try the below CSS code, it works at my end:

    .woodmart-cookies-popup {
    bottom: 70px;
    }

    Sure I’ll move those links to private content.

    Best Regards.

    #162554

    SYlviDD
    Participant

    Hi
    thanks for code

    I tested but it do not works.. if i acept cookies, the bar is not hide on the screen whith this css.

    #162574

    Most Welcome,

    Even after replacing the code. It is not working and the bar is not hidden if we display it a little above from the bottom. But the same code is working at my test site.

    It seems that code is not working due to your other CSS code and your third party plugins. There is a conflict. So If you must have to display the cookie bar a little above from the bottom then you can try with deactivating all the third party plugins and by removing your other CSS code also. Because the same code works just fine at my test site.

    OR

    If you just want to make the bar works as expected and did not want the bottom margin. Then simple undo the code for the cookie bar.

    Best Regards.

    #162840

    SYlviDD
    Participant

    Hello

    #162861

    Most Welcome,

    The theme accept CSS code, and the same code works just fine at my test site. The issue is not with the theme.

    Your php version is also just fine as you are using 7.1 php version currently. Might be you have different theme settings or fonts for your child theme. The cache issue is with your site or your server. You can use “Wp-Rocket” cache plugin for this purpose.

    Best Regards.

    #163672

    SYlviDD
    Participant

    hi thanks for help

    #163676

    SYlviDD
    Participant

    Hi,
    i have on my site ERR_INVALID_RESPONSE

    #163698

    Hello,

    If you can’t use Wp-Rocket plugin. You can try the WP Super Cache plugin:
    https://wordpress.org/plugins/wp-super-cache/.

    As you said that when you try to export the slide then you face that error “ERR_INVALID_RESPONSE”. I have test your site as you are using “Home_Adega” slider. When I try to export it, I also face the same error.

    Currently you are using an older version of “Slider Revolution” plugin. Kindly update it and then check back your site. You are containing some third party plugins which might not compatible in our theme because we did not test all of them in our theme yet. So try to export your slider with just theme default plugins.

    Best Regards.

Viewing 20 posts - 1 through 20 (of 20 total)