Home Forums WoodMart – Premium Template Bug – Incompatibility between Woodmart & GTranslate

This topic contains 8 replies, has 2 voices, and was last updated by gevcen gevcen 6 days, 12 hours ago.

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  • #207413
    gevcen
    gevcen
    Customer

    Dear

    (please delete the attachment where I didnt hide the urls)

    Today I started using GTranslate but I noticed an incompatibility. This plugin is adding a widget (which you can place anywhere) for switching the language of your site via google translation.

    If you check the staging in private, you will see that on Mobile only, the Woodmart theme is behaving strangely. A huge white space is displayed at the top of the header. This appears as well on parent theme.

    I tested the same with TwentyTwenty and the bug doesnt appear with such default theme. And I also tested without any plugin, but issue still occurs with your theme.

    Can you please check? Since the plugin works well on default theme, I assume the issue must be on your theme. Can you please provide me some fix asap? because this issue occurs currently on my live site.

    Thanks

    Private Content Hidden
    • This topic was modified 6 days, 23 hours ago by gevcen gevcen.
    • This topic was modified 6 days, 23 hours ago by gevcen gevcen.
    • This topic was modified 6 days, 23 hours ago by gevcen gevcen.
    #207422
    gevcen
    gevcen
    Customer

    I tried to see if it was related to the usage of the Header Banner (shop page settings of the theme settings) but it still occurs. So it must be something else in the theme that is incompatible

    #207436

    Hello,

    This plugin adds position: relative; property to HTML body tag (root element of the website content). And by doing this, it breaks some other elements on the page that depends on this. That is why the header banner is not working properly. It is not something that we might fix. You can disable the header banner or contact plugin’s developers for help.

    Kind Regards

    #207447
    gevcen
    gevcen
    Customer

    Artem

    Maybe you didnt see my last comment : I tried to see if it was related to the usage of the Header Banner (shop page settings of the theme settings) but it still occurs.

    • This reply was modified 6 days, 16 hours ago by gevcen gevcen.
    #207454
    gevcen
    gevcen
    Customer

    Ok I raised a ticket at the plugin support. I will see what they say

    Can you please delete the attachments in which I didnt hide the urls?

    Thanks

    • This reply was modified 6 days, 16 hours ago by gevcen gevcen.
    #207474

    OK, we have removed all screenshots.

    #207510
    gevcen
    gevcen
    Customer

    Dear,

    Please check this video in private.

    How could I force to override this “position: relative”? i suppose it can be done with Custom CSS but I’m not able to find what code? can you help?

    I’m still waiting for the plugin support to answer but in the meantime, I need to fix the bug in my production site…

    Thanks

    Private Content Hidden
    #207531

    You can override it with the following CSS code

    body {
      position: static !important;
    }
    #207532
    gevcen
    gevcen
    Customer

    Perfet thanks!

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