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Bug – Incompatibility between Woodmart & GTranslate

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  • #207413

    Jeriss Cloud Center
    Participant

    Dear

    (please delete the attachment where I didnt hide the urls)

    Today I started using GTranslate but I noticed an incompatibility. This plugin is adding a widget (which you can place anywhere) for switching the language of your site via google translation.

    If you check the staging in private, you will see that on Mobile only, the Woodmart theme is behaving strangely. A huge white space is displayed at the top of the header. This appears as well on parent theme.

    I tested the same with TwentyTwenty and the bug doesnt appear with such default theme. And I also tested without any plugin, but issue still occurs with your theme.

    Can you please check? Since the plugin works well on default theme, I assume the issue must be on your theme. Can you please provide me some fix asap? because this issue occurs currently on my live site.

    Thanks

    #207422

    Jeriss Cloud Center
    Participant

    I tried to see if it was related to the usage of the Header Banner (shop page settings of the theme settings) but it still occurs. So it must be something else in the theme that is incompatible

    #207436

    Artem Temos
    Keymaster

    Hello,

    This plugin adds position: relative; property to HTML body tag (root element of the website content). And by doing this, it breaks some other elements on the page that depends on this. That is why the header banner is not working properly. It is not something that we might fix. You can disable the header banner or contact plugin’s developers for help.

    Kind Regards

    #207447

    Jeriss Cloud Center
    Participant

    Artem

    Maybe you didnt see my last comment : I tried to see if it was related to the usage of the Header Banner (shop page settings of the theme settings) but it still occurs.

    #207454

    Jeriss Cloud Center
    Participant

    Ok I raised a ticket at the plugin support. I will see what they say

    Can you please delete the attachments in which I didnt hide the urls?

    Thanks

    #207474

    Artem Temos
    Keymaster

    OK, we have removed all screenshots.

    #207510

    Jeriss Cloud Center
    Participant

    Dear,

    Please check this video in private.

    How could I force to override this “position: relative”? i suppose it can be done with Custom CSS but I’m not able to find what code? can you help?

    I’m still waiting for the plugin support to answer but in the meantime, I need to fix the bug in my production site…

    Thanks

    #207531

    Artem Temos
    Keymaster

    You can override it with the following CSS code

    body {
      position: static !important;
    }
    #207532

    Jeriss Cloud Center
    Participant

    Perfet thanks!

    #211345

    Jeriss Cloud Center
    Participant

    You can close this ticket thanks

Viewing 10 posts - 1 through 10 (of 10 total)

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