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Copy Rights section not showing up

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  • #306407

    firaskatbeh
    Participant

    I have a woodmart theme installed. For some reason the Post footer copyright is not showing. It use to show but now I can’t make it work. It is enabled under Theme settings -> Footer > Copyright and there is content (text + html block). I have checked that html block is published and cleared the cache.
    Under Generate CSS -> footer copyright is selected.

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    #306484

    Hello,

    Please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #306495

    firaskatbeh
    Participant

    can you do what you want to do through Anydesk or Teamviewer?
    also, I don’t install any plugins that are not related to a theme yet.. only required and recommended plugins.

    #306591

    Hello,

    I cannot do it via the team viewer, unfortunately, please move your site to test online platform and provide the credentials we will check.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)