Please help me to import prebuilt website. The importing process stop and an error appeared. The content of error is : AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Sorry, but we can’t do this without access to your website via browser. Also, your local environment may be not correctly configured for the theme. Please, try to install the theme on some real server or hosting and see how it works.