couldn’t install the demo

[hussein.digital.1992]

Hi there
while i trying to install the demo, i got this message
https://prnt.sc/F5pzzI7WbkyH

“AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

then i did as it said, and disabled the extrernal and got the same error message

please need your help

• This topic was modified 1 year, 11 months ago by hussein.digital.1992.

Hello,

We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/d33daeecebbdacf6f93141a833ec5439

Kind Regards

[Author]

Posts