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COuntdown after update

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  • July 14, 2018 at 9:27 am #67446

    BigAvto
    Participant

    Hello. On homepage the product grid carousel countdown has disappeared after update.
    see attached image.
    Could you help me here?

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    July 14, 2018 at 10:29 am #67458

    Artem Temos
    Keymaster

    Hi,

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    July 14, 2018 at 6:29 pm #67516

    BigAvto
    Participant

    please see the details

    July 14, 2018 at 7:10 pm #67523

    Artem Temos
    Keymaster

    We see that this option is currently turned off in your Theme Settings https://gyazo.com/8484f83684ab2d00e7fcac7f1d15906a

    July 14, 2018 at 7:15 pm #67526

    BigAvto
    Participant

    I turned on this option but still not showing up on homepage.

    This option enabled the timer on shop page itself. Btw, this option was turned off before the update, because I didnt want the countdown to be shown on shop page.

    July 14, 2018 at 7:21 pm #67529

    Artem Temos
    Keymaster

    In this case, you need to edit your products element on your home page and enable this option there.

    July 14, 2018 at 7:34 pm #67535

    BigAvto
    Participant

    THe option is enabled. See attached.

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    July 14, 2018 at 7:47 pm #67538

    BigAvto
    Participant

    I have changed the carousel to grid under options and this fixed the problem.

    I dont know why this problem appeared. In carousel mode countdown is not showing.

    July 14, 2018 at 10:08 pm #67544

    Artem Temos
    Keymaster

    We will check this issue on our side and fix in the next update.

    Kind Regards

    July 15, 2018 at 5:29 am #67561

    BigAvto
    Participant

    Okay, good.

    July 15, 2018 at 6:21 am #67566

    Elise Noromit
    Member

    If you have any questions please feel free to contact us.

    Best Regards

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