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Countdown timer issue

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #16905

    Dmytro_ua
    Participant

    Hi!
    I’m not sure is it a theme or a wordpress problem, I cannot figure it out.

    My sale countdown timer shows 1 day difference.
    If I want my sale to finish at 31 of July (30 is the last day of sale and 31 sale ends). I need to add one more day (1 of July) for my countdown timer to show the correct days left.

    Please, see my screenshots attached.

    Thanks

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    #16910

    Artem Temos
    Keymaster

    Hi,

    Could you please check is this time difference affects only the countdown timer or sale price doesn’t work correctly too?

    Regards

    #16914

    Dmytro_ua
    Participant

    It only affects the visible countdown timer on sale products. The sale ends correctly. One more timer: Visual Composer -> Theme elements -> Countdown Timer – works correctly.

    #16915

    Artem Temos
    Keymaster

    OK, can you provide us your admin and FTP access so we can check it?

    #16921

    Dmytro_ua
    Participant

    Yes, please

    #16922

    Artem Temos
    Keymaster

    Sorry, but we can’t connect with this access data.

    #16923

    Dmytro_ua
    Participant

    If you mean FTP, please try again. I think there was a delay in IP permission access.

    #16924

    Artem Temos
    Keymaster

    Could you please check now?

    #16926

    Dmytro_ua
    Participant

    smth changed but not correct. There were 1 day (24 hours) difference, and now the difference is not in days, but in hours and minutes. Here I draw a small scetch. Red color shows real time for countdown timer.

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    #16930

    Artem Temos
    Keymaster

    Seems to be a problem in timezones. Please, check how it works now.

    #16931

    Dmytro_ua
    Participant

    Thanks, now it shows the correct time. Do I have to save some files for futher safe theme updates?

    #16938

    Artem Temos
    Keymaster

    You are welcome! The fix will be included in the next update.

    #16941

    Dmytro_ua
    Participant

    Did you change smth in files? Do I have to save them for futher safe theme updates?

    #16942

    Artem Temos
    Keymaster

    The fix will be included in the next update. You don’t need to worry about files changes. We changed only one file

    inc/woocommerce.php

    Regards

Viewing 14 posts - 1 through 14 (of 14 total)