countdown timer not showing

The countdown timer I put in the home page not showing when the unloged in user visit the website.
I have no idea about what is the reason , please advise.

I attached two images whice can show you the issue. please check.

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Hello,

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[Author]

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