Home › Forums › WoodMart support forum › Countertime doesn't work

Countertime doesn't work

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 23, 2020 at 6:26 pm #189508

    sergiocosta
    Participant

    Hello,

    Your countdown is not working when we are using variation products.

    We already saw on forum people with the same problem.

    Also, we enabled your option in theme options.

    How do you can solve this?

    Check my attachment.

    Please it is urgently.
    Thanks.

    Attachments:
    You must be logged in to view attached files.
    April 23, 2020 at 9:58 pm #189546

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    April 24, 2020 at 10:07 am #189638

    sergiocosta
    Participant

    Ok.

    April 24, 2020 at 12:06 pm #189672

    Elise Noromit
    Member

    Hello,

    You have not enabled the countdown for the variable product: https://prnt.sc/s57dhq

    Check the product now it works.

    Best Regards

    April 24, 2020 at 2:30 pm #189720

    sergiocosta
    Participant

    Where is the option? I can’t find. Check my attachment.

    I Just have “Countdown timer option”

    Attachments:
    You must be logged in to view attached files.
    April 24, 2020 at 2:33 pm #189723

    sergiocosta
    Participant

    Hi,

    Sorry, i found it.. You also have this option on Product page theme options.

    Thanks for help-

    April 24, 2020 at 4:12 pm #189748

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Countertime doesn't work’ is closed to new replies.