Courier Delivery Plugin – Delivery Options Disappear at Checkout

Good afternoon, I started setting up courier delivery services using a plugin, but they are not displayed on the order page. When I refresh the page, the added block appears for two seconds and then disappears for some reason. Please help me figure out the problem. Thank you.

Checkout page https://slhome.com.ua/checkout/

I added a photo of the block that is needed at checkout, but it disappears.

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Hello,

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

Dear Artem,

I hope this message finds you well.

In the Twenty theme, postal courier services are displayed correctly on the checkout page. However, in the Woodmart theme, these courier services do not appear on the checkout. I am also attaching screenshots for your reference.

Thank you for your attention to this matter.

Best regards,

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Dear Artem,

I hope this message finds you well.

In the Twenty theme, postal courier services are displayed correctly on the checkout page. However, in the Woodmart theme, these courier services do not appear on the checkout. I am also attaching screenshots for your reference.

Thank you for your attention to this matter.

Best regards,

It looks like this plugin works only with new WooCommerce checkout blocks and doesn’t work with classic checkout. You can try to disable our custom layouts for checkout in Dashboard -> WoodMart -> Layouts.

Dear Artem, I apologize for the long reply.

I disabled custom layouts for placing an order in Dashboard -> WoodMart -> Layouts. The checkout page does not look user-friendly. Can you please tell me what combination of plugins I can use that is compatible with the WoodMart theme to add courier delivery services, change user data entry fields (add/hide/make mandatory)?

Hello,

Unfortunately, we don’t have a plugin to recommend to you for this purpose.

Kind Regards

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