creat account doesnt work
-
Hello! so the register action doesnt work. When people try to register the wordpress error appears and the mail with the link for the password is not send to the email registred
Hi cristina-9899,
Thanks for reaching to us.
I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.
If it doesn’t help you, please record a short video of the issue for better understanding and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,
I cant send video, its too big
Hi cristina-9899,
Thanks for your patience.
To assist you in the best possible manner, I kindly ask that you provide me FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.
I tried to install file manager to do it, but it is not allowed to edit file via ftp plugin.
Regards,
.
