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Critical error editing single product layout with elementor

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  • #644800

    kontakt-1924
    Participant

    Hello dear support team,

    When we want to edit single product layouts on our website, a critical error appears and we have to look for help in the forums. Please can you help us with the reason for this? Thank you very much in advance.

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    #644827

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #644858

    kontakt-1924
    Participant

    The issue was caused by the WC Fields Factory plugin. I will contact them for further information and help. Thank you very much!

    #644864

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)