critical error on theme activation
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I’m facing a critical issue while activating the Woodmart theme on my WordPress website.
As soon as I activate the Woodmart theme, the site throws a critical error and the WordPress backend (wp-admin) becomes completely inaccessible. The frontend remains visible, but I cannot access the admin panel at all.
To regain access, I have to manually rename the Woodmart theme folder via FTP or file manager. After doing this and activating another theme, the website works perfectly fine.
Because the backend crashes immediately upon activation, I’m unable to check error logs from wp-admin, access Woodmart settings, or debug plugin/theme conflicts from the dashboard.
Additional details:
Other themes activate and work without any issues.
The issue occurs only with the Woodmart theme.
Hello,
Please download the latest version of theme from your account on ThemeForest and reinstall the theme, replacing all the files via Appearance -> Themes -> Add new and let us know if it works.
Best Regards,
It worked but cart page is looks shifted to right. Please have a look. kindly suggest.
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Hello,
You are using both WP Bakery and Elementor. You need to deactivate WPBakery page builder while you are using Elementor. Our theme works only with one of the builders and when you activate them both your website will be broken and some features may not work.
If the issue remains, let me know I will further check on your site and give you a possible solution.
Best Regards,
.
