Critical Error since new Patch 480823 when using Elementor

Hello,

since I’ve activated the new Patch 480823 my single product global layout is causing a critical error when Iam trying to edit with elementor.

I’ve shared the Debug-Message in Private Content with you.
Please fix this fast.

Kind regards,
Daniel

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access and ftp access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards.

Please, stop wasting Time with standard answers.

It happens after the last patch from yesterday. No Plugin Conflict or Cache Issues.

Fix it!

Hello,

Plugins conflict while applying patches. Please deactivate the third party plugins on your site and check the issue. If the issue remains, share the wp logins details of your site i will check and give you a possible solution.

Best Regards.

Hello,

The Conflict is caused by Woodmart Frequently Bought Together not by any other activated Plugin.
But sure… I deactivated everything else and the problem remains.

Cause, it’s caused by Woodmart himself since the new Patch!

Screenshot: https://ibb.co/gFvtf0T

Login-Details below.

Please fix this urgent!

Hello,

Can you please send me the FTP or CPanel login details of your site so I will check and solve the issue for you.

Best Regards.

Sure, Details are attached.

Hello,

Your issue has been solved. There is a small issue in the theme, we will fix the issue in the next theme update.

We have solved the issue on your site now.

Best Regards.

Alright, Thread can be closed by now.

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

Posts