Critical Error when activating Elementor

Hello Team,

we wanted to switch from another theme (teta) to woodmart and prepared everything. I created a staging server, turned off all plugins, uninstalled the old theme core + additional plugins and installed woodmart.

So far it worked. But unfortunately as soon as we activate Elementor, tells “critical error”. If we turn elementor off, its working again. So far we checked PHP Limit, turned off all plugins, emptied cache, uninstalled and reinstalled elementor and even tried another elementor version with its rollback function.

Do you have any suggestion, how we could proceed as we don’t know, whats wrong exactly?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Hey, please find it below 🙂

We have reinstalled the theme for you. Please, check how it works now from your end.

Kind Regards

Hey,

thanks for your support – It’s working :).

You are always welcome. Feel free to contact us if you have any further questions.

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