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Critical Error When Adding Attributes in WOODMART WooCommerce Layered Nav

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  • #651327

    [email protected]
    Participant

    Hello!

    Yesterday, I added over a hundred attributes using WOODMART WooCommerce Layered Nav to filter products on my website. Today, when trying to access “Appearance – Widgets,” I encountered a critical site error (when navigating to https://my-domen.ru/wp-admin/widgets.php).

    What could be causing this? How can I fix it, and what should I do to avoid this issue in the future?

    I would appreciate any help!

    Best regards.

    #651362

    [email protected]
    Participant

    UPD:
    The issue was “resolved” by the Widget Options plugin—now the Widgets tab is accessible again. However, my question is still relevant.

    #651422

    Hung Pham
    Keymaster

    Hi [email protected],

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #651490

    [email protected]
    Participant

    Access in Extra Inf.

    #651632

    Hung Pham
    Keymaster

    Hi [email protected],

    Thanks for details.

    Upon reviewing the debug.log, I’ve identified the following error:

    [04-Apr-2025 04:21:01 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 37752832 bytes) in /public_html/wp-includes/functions.php on line 4371

    This error indicates that the PHP process has exceeded the allocated memory limit while attempting to allocate additional memory. Importantly, this issue is not related to the Woodmart theme or its checkout fields functionality. To resolve this, we recommend contact your hosting provider to increase it beyond the current limit.

    Regards,

    #651648

    [email protected]
    Participant

    Well understood, thank you very much!

    #651748

    Hung Pham
    Keymaster

    Hi [email protected],

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)

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